Returns and Postage


We accept all exchanges and returns on any product provided postage is payed by the buyer.
If there is any problem with the product we will of course refund you fully and/or replace your item. 
Lastly, we cannot control and be responsible for mishaps by the post office, however if there is an issue please contact us and we will do our best to fix it. 



We post by Australia Post, using both tracked and un-tracked parcels and letters respectively. 
All letters are $3 and are un-tracked. If you are worried about not receiving your item please select the $8 tracked parcel post option. Some items are too large to send by parcel post so they only have the $8 tracked parcel post option. 
Express post is $11, is tracked and next day guaranteed in the express delivery network (check here if you are in it). 


International is a a bit more complicated and prices may vary drastically. If you think your postage calculation is too high please contact us and we can check the lowest rate for you. 
In general small items under 50g is $3 but everything above that will be over $8.